Delivery & Returns Information
Do you have free delivery?
Yes! All specimens have free delivery within the UK.
For EU and Rest of the World it depends on the delivery method selected during checkout, delivery rates are flat regardless of how much you order!
Is there any additional charges to pay to receive goods?
We ship to customers in EU countries. All orders shipped to countries within the
European Union (EU) will have taxes and duties paid at checkout. This means that the price you see for the item(s) in your cart is the final price you'll pay, and there will be no additional fees or charges upon delivery. We strive to make the checkout process as seamless as possible, so you can enjoy your purchase without any surprises or delays.
This is for EU orders bellow 150€.
Can you send my order quickly?
No worries, we send all orders placed up to 3PM GMT time the same working day!
What delivery methods do you offer?
All orders which are shipped within the UK are sent via Royal Mail 2nd Class Standard FREE of Charge, this generally takes 1-3 working days to arrive, we offer Special Delivery as an additional option if you'd like a quicker delivery.
For EU & Rest of the World orders, delivery generally takes 1-2 weeks if standard delivery is chosen, 5-10 days for express delivery.
Do you ship orders to my country?
Yes! If you're anywhere in the UK, EU, North America, Canada, Mexico & Australia, we'll ship your order to you, please select the preferred delivery method when checking out.
Do you accept returns?
Absolutely. You have 28 days from the date of sale to return your item back to us for a full refund, provided the item is in its original condition. Your refund will be processed within 1-2 business days of receipt, provided the item is in satisfactory condition (unless otherwise discussed). Get in touch with us to let us know you'd like to make a return and the reason for doing so and we can assist you: email@example.com